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Privacy Policy Governing Use of Our Online Services

Revised: Monday, May 14, 2018

Pepperl+Fuchs offers its website visitors various services that they can request or subscribe to online. To offer you the best possible service, some of our services collect personal data. You can be certain that we take the protection of your data very seriously and we always process your data in accordance with the applicable data protection regulations.


General Information

It is necessary to process personal data to operate the online service. We process this data only with the consent of the recipient. When making use of one of our online services, you consent that Pepperl+Fuchs GmbH, as well as its current and future subsidiaries (hereinafter collectively “Pepperl+Fuchs”), may process the data you provide and any changes made to it (e.g., name, address, telephone number). You consent that Pepperl+Fuchs may use this data to contact you, to process your query, and to send you information regarding Pepperl+Fuchs GmbH products and services that you may find interesting.

Online services can be:

  • Filling out forms to:
    • Ask an expert
    • Ask general questions
    • Send a SIL calculation via email
  • Obtaining order and sales information:
    • Query the status of an order
    • Ask about comparable products
    • Order literature
  • Registering for:
    • Seminars
    • Trade fairs and events
    • Information sources
    • Online portal
    • Online shop

On opening the first automatically generated confirmation email when making use of an online service and on opening each subsequent email, the following data may be sent to us in addition to the form data:

  • Opening rate of sent emails
  • Date of registration and whether subscribers have unsubscribed from the online service, if applicable
  • Any returns, if applicable (e.g., out-of-office and other messages indicating that an email account is not available or the inbox is full)

We use this information to manage the respective online service. We evaluate the anonymized data exclusively for statistical purposes to further optimize our offers and services. By making use of the online service, you consent to the use of this data. Your data will not be used for any other purpose and will only be transmitted to a third party where your consent has been obtained or where there is a legal justification for doing so.

Of course, you have the option to revoke your consent for future instances. To do this, please click on the unsubscribe link included in every email.

For further information, please refer to the general data protection information on our website.


Specific instructions for personalization

Youalso have the option to provide us with additional consent to analyze your usage patterns for each integrated service. In doing so, you are helping us to continue adapting our online offerings to suit your needs. With your consent, you allow Pepperl+Fuchs GmbH to process and evaluate your usage patterns when reading electronic marketing emails, and to link this information to you or your email address. Evaluating your usage patterns includes, in particular, which areas of the marketing email you look at, which links you follow, what you have downloaded, and which pages you have visited.

The information obtained is used by Pepperl+Fuchs GmbH for the purposes of personalized market research, analysis, and marketing, with the aim of adapting our offer and services to meet your needs. It is also used to contact you by post, email, and/or telephone.

Your data will not be used for any other purpose and will only be transmitted to a third party where your consent has been obtained or where there is a legal justification for doing so.

Of course, you have the option to revoke your consent for future analysis of your usage patterns. To do so, please click on the link to amend your contact details in the respective marketing email.

Please also note the general data protection information for our website.