Serviceline Industrial Sensors
Sales phone: 0161 622 6308
Tech phone: 0161 622 6311
Fax: 0161 624 6537
Serviceline Explosion Protection
Sales phone: 0161 622 6309
Tech phone: 0161 622 6313
Fax: 0161 624 6537

Privacy Policy Governing Use of Our Online Services

Revised: March 2023

Pepperl+Fuchs offers you various services that you can request or subscribe to online (on our website or via our Social Media presences such as LinkedIn or YouTube). To offer you the best possible service, some of our services collect personal data. You can be certain that we take the protection of your data very seriously and we always process your data in accordance with the applicable data protection regulations.


Name and Contact Details of the Data Controller

The Data Controller is:

Pepperl+Fuchs GB Ltd.
77 Ripponden Road
OLDHAM OL1 4EL, Lancs.
Great Britain

Email: sales@gb.pepperl-fuchs.com
Telephone: 0161 633 6431

Contact person: The contact person for data protection at Pepperl+Fuchs can be contacted at the above-mentioned address, FAO Mr. Timmins, or Mr. Angel, or via email at dsb@de.pepperl-fuchs.com.

 


Collection and Processing of Personal Data, as well as the Type and Purpose

It is necessary to process personal data to operate the online service. We process this data only with the consent of the recipient. This personal data includes salutation, title, first name and last name, role/department, company, email address, postal address.

When making use of one of our online services, you consent that Pepperl+Fuchs SE may process the data you provide and any changes made to it (e.g., name, address, telephone number). You consent that Pepperl+Fuchs may use this data to contact you, to process your query, and to send you information regarding Pepperl+Fuchs SE products and services that you may find interesting.

Online services can be:

  • Filling out forms to:
    • Ask an expert
    • Ask general questions
    • Download white papers or literature
    • Send an SIL calculation via email
  • Obtaining order and sales information by:
    • Querying the status of an order
    • Asking about comparable products
    • Order literature
  • Registering for:
    • Seminars
    • Trade fairs and events
    • Information sources
    • Online portal
    • Online shop

On opening the first automatically generated confirmation email when making use of an online service and on opening each subsequent email, the following data may be sent to us in addition to the form data:

  • Opening rate of sent emails
  • Date of registration and whether subscribers have unsubscribed from the online service, if applicable
  • Any returns, if applicable (e.g., out-of-office and other messages indicating that an email account is not available or the inbox is full)

We use this information to manage the respective online service. We evaluate the anonymized data exclusively for statistical purposes to further optimize our offers and services. By making use of the online service, you consent to the use of this data. Your data will not be used for any other purpose and will only be transmitted to a third party where your consent has been obtained or where there is a legal justification for doing so.


Legal Basis for Processing

The processing of your personal data is based on your consent and is lawful in accordance with Article 6(1)(a) GDPR.


Recipients or Categories of Recipients

Your data will be used exclusively within the framework of the legal guidelines. In general, your data will be processed by Pepperl+Fuchs employees who require this information to fulfill contractual and legal obligations. In isolated cases, it may be that the data needs to be made available to external service providers in the areas of IT and marketing; this is done solely for the purpose of using personal data on our behalf and on the basis of a corresponding contract ("Processor" as defined by Article 28 GDPR).

Where necessary for the provision of online services, your personal data will be transmitted to companies that are affiliated with Pepperl+Fuchs; in particular cases these companies may be located in countries outside of the European Union (EU)/European Economic Area (EEA). Such transfers shall be carried out in compliance with the statutory regulations and the transmitted data may be used by these affiliated companies only for the stated purposes.


Rights Concerned

Of course, you have the possibility to revoke the consent you have given for the future at any time in accordance with Art. 7 para. 3 DSGVO. To do this, please click on the corresponding unsubscribe link that is included in every e-mail. As a result, we may no longer continue the data processing based on this consent in the future.

Furthermore, in accordance with the general provisions of Art. 12 DSGVO, you have the right to information pursuant to Art. 15 DSGVO, the right to correction pursuant to Art. 16 DSGVO, the right to deletion pursuant to Art. 17 DSGVO, the right to limitation of processing pursuant to Art. 18 DSGVO and the right to data transfer pursuant to Art. 20 DSGVO.

Pursuant to Art. 77 DSGVO, you have the right to complain to a supervisory authority.

If you require information or explanations, please contact our data protection officer by e-mail at mtimmins@gb.pepperl-fuchs.com.

 

Terms and Conditions of Participation in Prize Draw

Pepperl+Fuchs Customer Satisfaction Survey

Participation in the Pepperl+Fuchs Customer Satisfaction survey - prize draw, from now on referred to as the prize draw, is free of charge and is governed exclusively by these conditions of participation.

The procedure of the prize draw

The duration of the prize draw is from June to mid-September, 2021, during which time users will have the opportunity to enter the prize draw online only.

Participation

To participate in the prize draw, users must complete the customer satisfaction survey and register their information on the consent form. Participation is only possible within the entry period. Entries received after the closing date will not be considered in the draw.

Only one submitted entry per participant will be entered into the competition. Therefore, it is strictly prohibited to use multiple email addresses to increase the chances of winning.

Participation in the competition is free of charge.

Eligible participants

Eligible participants are persons who are age 18 or over. Participation is not limited to customers of the Pepperl+Fuchs GB Ltd (the Organiser) and is not dependent on the purchase of goods or services.

Should a participant be restricted in his legal capacity, the consent of his legal representative is required.

Employees and family members of the Pepperl+Fuchs Group and its subsidiaries are excluded from participation. In addition the Organiser reserves the right, at its discretion, to exclude persons from participation if there are justified reasons, for example;

(a) in the event of manipulation in connection with access to or implementation of the competition, (b) in the event of violations of these conditions of participation, (c) in the event of unfair practices or (d) in the event of false or misleading information in connection with participation in the competition.

Winning, notification, and transmission of the prize

The following prizes will be awarded:

2 x £50 All4One voucher (2 in total).

The winners will be determined after the closing date for entries as part of a random prize draw among all participants.

The winners of the prize draw will be informed of the prize in a timely manner via a separate email.

The prize will only be handed over to the winner. An exchange, a self-pickup, or cash payment of the prize is not possible.

Any costs incurred for the shipment of the prizes will be borne by the Organiser. Any additional costs associated with claiming the prize shall be borne by the winner. The winner is responsible for any taxation on the prize. The Organiser assumes no liability for defects of the prize itself – except in cases of intent and gross negligence.

If the winner does not respond after two requests within a period of three weeks, the prize may be transferred to another participant.

 

Termination of the competition

The organiser expressly reserves the right to terminate the competition without prior notice and without giving reasons. This applies in particular to any reasons that would disrupt or prevent the competition from running as planned.

Data protection

Participation in the competition requires the provision of personal data. The participant assures that the personal data provided by him/her, in particular first name, last name, and email address, are true and correct.

The Organiser points out that all personal data of the participant will neither be passed on to third parties nor given to them for use without consent. The detailed data protection regulations for prize draws can be viewed at the following link: Privacy Policy | Pepperl+Fuchs.

The participant can revoke his declared consent at any time. The revocation is to be sent to the following contact: Tricia Fleming, Pepperl+Fuchs GB, 77 Ripponden Road, Oldham OL1 4EL. After the revocation of consent, the participant’s personal data collected and stored will be deleted immediately.

Applicable law

Questions or complaints in connection with the competition should be addressed to the Operator. Contact details can be found in the legal notice section of the website.

The Operator’s competition is subject exclusively to the laws of the GDPR. The legal process is excluded.

Severability clause

If any provision of these Terms and Conditions of Participation is or becomes invalid in whole or in part, this shall not affect the validity of the remaining provisions of these Terms and Conditions of Participation. Instead of the invalid provision, the legally permissible provision that comes closest in economic terms to the meaning and purpose expressed in the invalid provision shall apply. The same shall apply in the event of a loophole in these Terms and Conditions of Participation.


Specific instructions for personalization

Youalso have the option to provide us with additional consent to analyze your usage patterns for each integrated service. In doing so, you are helping us to continue adapting our online offerings to suit your needs. With your consent, you allow Pepperl+Fuchs SE to process and evaluate your usage patterns when reading electronic marketing emails, and to link this information to you or your email address. Evaluating your usage patterns includes, in particular, which areas of the marketing email you look at, which links you follow, what you have downloaded, and which pages you have visited.

The information obtained is used by Pepperl+Fuchs SE for the purposes of personalized market research, analysis, and marketing, with the aim of adapting our offer and services to meet your needs. It is also used to contact you by post, email, and/or telephone.

Your data will not be used for any other purpose and will only be transmitted to a third party where your consent has been obtained or where there is a legal justification for doing so.

Of course, you have the option to revoke your consent for future analysis of your usage patterns. To do so, please click on the link to amend your contact details in the respective marketing email.

Please also note the general data protection information for our website.